I. Inhouse Survey Approach: Insurvey team takes care of all your research needs from start to finish. We design your research campaign efficiently and strategically to ensure that it meets and addresses all your objectives
II. Survey Self-service Approach: You get access to the Insurvey system, and based on the pricing option you select, you will have the ability to design your own surveys, customize your reports etc. Insurvey support team will be available to take you through the system and its processes.
There are two types of customers when it comes to customer surveys. There are your existing customers who have shopped with you for a while, and there are those who have never done business with you before.
The main difference between the two is that it is easier to retain an existing customer than attract a new customer.
A customer survey is an easy and effective way to get feedback from your customers about your services.
By analyzing customer satisfaction data, businesses can adjust their sales processes, products, customer service, etc. to improve their overall customer experience.
To determine the employee satisfaction level, we must first define what it is. Employee satisfaction is defined as “an individual's overall judgment of his or her job situation” (Kotter).
The purpose of this survey is to determine the level of job satisfaction among employees.
To identify how satisfied employees are with their compensation, benefits, and workplace environment, employees are asked to answer a questionnaire around these topics how satisfied or dis-satisfied employees are with their working environment. This will help make decisions to create a team of engaged and motivated employees.
To understand how customers perceive a company’s products or services, we need to ask them. We will ask your target market the right questions to get the insights you need to make important product decisions. Past, present, and future customers are interviewed to gain a holistic perspective on the products in question.
Once equipped with enough information to make informed strategic product decisions, the products in question could be tweaked and honed into shape, questions about these product attributes can all be answered in a product survey.
These surveys are done before, during or after events such as trade shows, exhibitions, music festivals etc. These are used to measure interest, engagement, satisfaction, event success, menu, overall planning, and speakers amongst other attributes.
Vendors and attendees are typically interviewed to understand how positive or negative their experience was at an event to make improvements on future events.
Our mobile survey platform revolutionizes the concept of surveys on mobile phones. Insurvey makes surveys on mobile phones more fun, personalized, and insightful; connect to millions of users and get personal and intelligent surveys that provide powerful insights to include into your marketing strategy.